Policy
ORDER PROCESSING
ALL ORDERS REQUIRE 5–12 WEEKS FOR PROCESSING DEPENDING ON THE CONCEPT AND DESIGN COMPLEXITY. TIMEFRAMES BEGIN ONCE PAYMENT IS RECEIVED.
PAYMENTS
A 50% DEPOSIT OF THE TOTAL PRICE IS REQUIRED TO BEGIN ALL CUSTOM ORDERS. REMAINING BALANCE MUST BE PAID BEFORE COMPLETION OR SHIPMENT.
CUSTOM ORDERS
ALL CUSTOM, MADE-TO-ORDER, OR ALTERED ITEMS ARE FINAL SALE. ONCE PRODUCTION HAS STARTED, NO CHANGES, CANCELLATIONS, OR REFUNDS WILL BE ACCEPTED.
RETURNS & EXCHANGES
WE DO NOT OFFER REFUNDS. EXCHANGES MAY BE APPROVED ONLY FOR SIZING ISSUES AND MUST BE REQUESTED WITHIN 48 HOURS OF DELIVERY. ITEMS MUST BE UNWORN AND IN ORIGINAL CONDITION.
SHIPPING
WE ARE NOT RESPONSIBLE FOR SHIPPING DELAYS, LOST PACKAGES, OR INCORRECT ADDRESSES PROVIDED AT CHECKOUT.
POLICY AGREEMENT
BY PLACING AN ORDER, YOU AGREE TO ALL POLICIES LISTED ABOVE.